Friday, November 03, 2006

Training @ Starbucks

Bugger. They've lost my bag of just-bought Kenyan beans.

This all started when we first started our new jobbo. Estactic at having a local Starbucks within the same building, we'd made plans to bring our cafetiere (coffee press) to work, and regularly buy beans and a big 20-oz City mug. Upon payment of beans and mug, we'd asked the barista to have our beans ground down for cafetiere use. Her reply, "Do you want to leave your beans here?"


Us: Huh? Leave my beans at the store?

Barista: Leave the bag of beans at the store, each time you drop by, just inform that you have coffee beans there and mention your name. We'll then make your coffee.

Us: Any charges?

Barista: Nope. It's free.

The skies opened and angel choirs sang at that point.

\(^o^)/

We're still in the midst of training our local Starbucks till we can reach the point where they prepare our coffee once we call them.

Currently we've reach the point where some staff members now recognize us upon our entering the shop with our KL City Starbucks mug in our hand. Of course, there're still bumps to smooth out in this bit too, because they only recognize us as 'that customer'.

We call it this way because, working in retail before we come to either love or hate regular customers - if they do their own thing, pay up and leave we don't mind them. If they totally get in our face they become, "OMG, it's him/her. Sheetsheetsheet no one to divert to look for scapeg- Hi! How are you Uncle/Aunty/[customer name]/[no name] today?" followed by the blahs of come what may.

So, we don't wanna know if we're labeled as 'that customer'. we might be 'that cheapskate customer', seeing that we only get a bag of coffee and from then on it's "Make us our coffee, thanks. No, no muffins, no food. Nothing." we don't even drink at the shop, we pack it back to the office. So long as we get our coffee and we don't have to make a fuss.

Hmmm. Things were friendlier back at 1U when we used to work there - but then again we was a (more frequent) paying customer then. And the peeps we knew there are all gone now.

Oh well. Training goes on. Or should we go all the way until they prepare my coffee at 10.30am sharp everyday unless we calls to say we don't need coffee on that particular day?

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